Privacy Policy for FHNB LLC

Last updated: October 6, 2025

Introduction

Welcome to FHNB LLC. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how FHNB LLC ("we," "us," or "our") collects, uses, discloses, and protects the information of visitors and customers ("you&") of our website, https://www.freshyhemp.com, and any related services (collectively, our "Services").

Our Services are intended exclusively for use by adults aged 21 and over within the United States. By accessing or using our Services, you signify that you are at least 21 years of age and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Information We Collect

We collect information to provide our Services and to comply with legal requirements. The types of information we collect depend on how you interact with us.

• Information You Provide Directly to Us:
  • Identity and Age Verification: To comply with legal obligations, we may collect your full name, date of birth, and potentially a government-issued ID to verify you are 21 years of age or older.
  • Contact Information: Your first and last name, email address, shipping address, and phone number when you make a purchase or create an account.
  • Payment Information: Credit card details and billing address are collected to process transactions. This information is collected and processed by our secure third-party payment processors.
  • Communications: When you contact us for customer support or any other reason, we may collect the contents of your message and any related contact information.

• Information We Collect Automatically:
  
  • Log and Usage Data: When you visit our website, our servers automatically record information, including your IP address, browser type and settings, device information, the date and time of your visit, and how you interact with our website.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to help us operate our site, understand user activity, and improve your experience. These tools may also be used for age verification gates and to ensure a seamless checkout process.

How We Use Your Information

We use the information we collect for various business purposes, including:

• To Verify Age and Comply with the Law: To ensure all customers are at least 21 years of age and to comply with federal and state regulations.
• To Provide and Manage Our Services: To fulfill orders, process payments, manage your account, and deliver products to you.
• To Communicate With You: To respond to your inquiries, send you transactional emails (like order and shipping confirmations), and provide customer support.
• For Marketing and Advertising: To send you promotional materials about our products, subject to your consent and opt-out preferences.
• For Analytics and Improvement: To understand how our users interact with our Services and to improve our website's functionality and user experience.
• For Security and Fraud Prevention: To protect our website, our company, and our customers from fraudulent or illegal activity.

How and Why We Share Your Information

We do not sell your personal information. We may share your information with third parties under the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as age verification services, payment processing, order fulfillment, shipping, and data analytics.
• Legal Compliance and Protection: We may disclose information if we believe it's required by law, subpoena, or other legal process, or to cooperate with law enforcement in the event of an investigation. This includes responding to requests from public authorities to meet national security or law enforcement requirements.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets, your information may be disclosed and transferred to the acquiring entity.

Your Privacy Rights (U.S. Residents)

Depending on the state in which you reside, you may have certain rights regarding your personal information. For example, residents of California and other states may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt-out of the "sale" or "sharing" of your personal information (as defined by applicable state law).
• To exercise any of these rights, please contact us using the contact information below. We will not discriminate against you for exercising your privacy rights.

Data Security and Retention

We implement a variety of security measures to maintain the safety of your personal information. However, no electronic transmission or storage method is 100% secure. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Our Policy Towards Minors

Our Services are intended for adults 21 years of age and older. We do not knowingly collect, sell, or solicit personal information from anyone under the age of 21. If we learn that we have collected personal data from an individual under 21, we will take steps to delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact
us at info@freshyhemp.com.